Public perceptions of the NHS and social care: performance, policy and expectations

The COVID-19 pandemic has already had major consequences for people’s perceptions and expectations of health and social care services. Workforce shortages were the single biggest challenge in health and social care before the pandemic, and the last 2 years have left staff overstretched and exhausted. Responding to COVID-19 has caused disruption, delays and increased demands on services, resulting in large volumes of unmet need and delayed care, including the longest waiting list for hospital care since current records began.

Does the cap fit? Analysing the government’s proposed amendment to the English social care charging system

In September 2021, the government announced that a cap on lifetime social care costs would be operationalised in England from October 2023, set at a level of £86,000. When the possibility of a cap was first legislated for in the 2014 Care Act, that legislation set out that total personal care costs incurred (including those covered by means-tested council funding for those with low assets or income) would count towards the cap. However, in November 2021, the government proposed to amend the Care Act so that an individual will reach the social care cost cap when the amount they have spent themselves (excluding any means-tested support from their council) reaches £86,000. The government estimates that this amendment will save £900 million per year from 2027–28, reducing the cost of the social care cap by around a fifth.