Trapped in Rent

Monopoly House on a Calculator

StepChange clients are more likely to be private renters than any other housing tenure. Increasingly, these clients report an additional vulnerability, such as poor mental or physical health, or a disability. Over half (52%) of clients who are in vulnerable circumstances rent privately.

In late 2022, we surveyed our clients, focusing on those who rent in the private sector, to understand how problem debt has affected their housing situation and vice versa.

New analysis: Missing out: £19 billion of support goes unclaimed each year

New analysis by Policy in Practice finds that the total amount of unclaimed income-related benefits and social tariffs is now £18.7 billion a year. We estimate that £7.5 billion of Universal Credit is unclaimed by 1.2 million eligible households and £2.9 billion of Council Tax Support is unclaimed by over 2.7 million eligible households each year.